At Fine Care, we are always committed to keeping our staff and clients safety at the highest priority when providing domestic cleaning services. In response to the current pandemic, we have implemented extra health and safety precautions to ensure that our customers and team remain protected from COVID-19.
Our change in policy makes sure that team members will:
- Frequently handwash and use of an alcohol-based hand sanitiser before entering the premises.
- Mandatory selective protective equipment including; gloves, face masks, shoe covers and clinical gowns.
- Provide Contactless Biohazard Cleaning and sanitisation to all staff.
- Paying special attention in cleaning areas of high risk, i.e. handles, remotes, switches and more.
- Staff are required to stay home if they are feeling unwell or come into contact with anyone affected by the virus.
Fine Careis will within all government regulations and safety guidelines.
Furthermore, to better support you, we have introduced Plan Management, support work, support coordination, nursing, group activities, accommodation, assist with life stages and personal care at your Owen home to help you with your day to day and make life just a bit easier. Through this, we will be able to assist you in looking after your provider bills, shopping chores , daily activities, personal grooming, medication management, and handling admin work such as processing invoices, auditing and more, all within NDIS guidelines.
It is understandable that during times like this, people may be feeling a bit anxious, afraid, and overwhelmed. So at Fine Care, we’ve gone the extra step to create a Hotline. A safe space to talk anytime, anywhere. We’ll be posting more information about this new service shortly.
There has never been a more critical time to ensure your home is kept clean and maintained to keep both you and your family safe. If you would like to book additional cleaning services, please feel free to contact our office via email, dialling in or through our socials.
Fine Care will continue to monitor the situation and the latest advice from the government. If we make any further changes to how we deliver our services, we’ll keep you informed.
We want to mention that due to strict public health requirements, we will be unable to attend if anyone in your household is unwell or is self-isolating. We will, of course, keep this in the strictest confidence and are more than happy reschedule you for a future date.